@article{oai:shudo-u.repo.nii.ac.jp:00000325, author = {Austenfeld Jr.Robcrt B. and Austenfeld Jr.Robcrt B.}, issue = {2}, journal = {修道商学}, month = {Feb}, note = {P(論文)}, pages = {175--228}, title = {The New ISO 9000 Standard : Evolution or Revolution?}, volume = {42}, year = {2002} }