@article{oai:shudo-u.repo.nii.ac.jp:00000364,
 author = {Austenfeld Jr.Robert B. and Austenfeld Jr.Robert B.},
 issue = {2},
 journal = {修道商学},
 month = {Feb},
 note = {P(論文)},
 pages = {29--84},
 title = {The Balanced Scorecard Strategic Management System and the Complementary Role of Total Quality Management (TQM)},
 volume = {43},
 year = {2003}
}