@article{oai:shudo-u.repo.nii.ac.jp:00000451,
 author = {Austenfeld Jr.Robert B. and Austenfeld Jr.Robert B. and Austenfeld Jr.Robert B.},
 issue = {2},
 journal = {修道商学},
 month = {Feb},
 note = {P(論文)},
 pages = {25--94},
 title = {The Quality Manager Body of Knowledge(Part 2)},
 volume = {48},
 year = {2008}
}