@article{oai:shudo-u.repo.nii.ac.jp:00000475,
 author = {Robert B.Austenfeld Jr and Robert B.Austenfeld Jr},
 issue = {1},
 journal = {修道商学},
 month = {Sep},
 note = {P(論文)},
 pages = {105--131},
 title = {The Quality Manager Body of Knowledge:Other Key Points},
 volume = {50},
 year = {2009}
}